Shipment

We deliver to Italy, Europe and the rest of the world via DHL, GLS or Poste Italiane (where the service is not covered by DHL).

I tempi di consegna in Italia sono di 24/48 ore (escluse le zone remote, solitamente servite in 72/96 ore).
I tempi di consegna per i paesi esteri saranno comunicati al momento della spedizione.

The shipping cost in Italy is € 7.00. For multiple purchases, the cost of shipping will be calculated when processing the order. The shipping costs for the Countries NO EU, will be calculated at the end of the order.

If the ordered product is present in the warehouse, we guarantee the shipment within one working day from the receipt of the order: it will still be our please take note of availability with an email. The products are packaged in special packages that protect them optimally, and are delivered in Italy and all over the world via trusted couriers.

For each consignment, the waybill number and web address are reported where you can follow the online route of your shipment.

NOTA BENE: nel caso in cui la merce andrà in giacenza a causa di dati errati forniti dal cliente, e di una successiva mancanza di risposte (entro 24 ore) alle nostre comunicazioni, la spedizione verrà fatta rientrare.
Le spese di giacenza e di rientro saranno a carico del cliente e detratte da un eventuale rimborso.

Deliveries outside the European Union may be subject to taxes and customs duties when they enter the customer's country; these expenses cannot be calculated in advance as they vary from country to country. We recommend that you contact your local customs authority for detailed information. This fee to be paid by the recipient is collected, where present, by the carrier in charge of delivery.

Pursuant to art. 63 of the Consumer Code, any damage to the packaging / packaging of the Products
must be immediately contested by the Customer, by placing a written control reservation on the proof of delivery.

It is necessary to understand that, once the delivery document has been signed without any dispute, you will be barred from any exception regarding the external characteristics of what has been delivered.

In the event that the carrier has been chosen by the Customer out of those proposed in the purchase phase, the risk of damage and loss of the Products is transferred to the Customer already at the time of delivery to the carrier itself, precluding any dispute regarding the external characteristics of what is delivered.

In this case, any dispute must be made directly by the customer against the carrier.